DEPOSIT & CANCELLATION
We require a valid credit card on file to book a Lodging reservation. A 48-hour notice is required to avoid a cancellation fee.
During the holiday season when we are filled to capacity, failure to give notice will result in a fee equal to one night’s lodging. During our regular season, failure to give notice will result in a fee equal to 50% of one nights lodging.
+ Campers: Guests who are lodging at the resort for the night may check in anytime during regular business hours.
+ Doggie Day Camp: Guests may arrive anytime during the day during regular business hours and be picked up before 7:00 pm, Monday through Friday. Day Camp guests are welcome to stay the night and will be charged the regular lodging rate if they are not picked up by the close of business day.
+ Spa & Grooming: Guests who are receiving Spa services on Monday through Friday should be dropped off between 7:00 – 9:00 am. Guests receiving Spa Services on Saturday should be dropped off between 9:00 – 9:30 am.
+ Weekdays by 1:30 pm
+ Saturdays by 1:30 pm
+ Sundays by 4:00 pm
Pets who are not picked up by check-out time will be charged a half day doggie day care fee of $40.
On weekdays, if your dog is receiving a paid Spa service on the day he or she is scheduled to go home, check-out time is extended to 7:00 pm.
Camp Canine’s office closed on these Holidays (our yards are fully staffed to care for our overnight campers):
+ January: New Year’s Day
+ April: Easter Sunday
+ May: Memorial Day
+ July: Independence Day
+ November: Thanksgiving Day
+ December: Christmas Day
For the protection of your dog and the safety of all our Campers, we require all of our guests to be current on vaccinations which include:
+ Puppies: must have completed at least three rounds of puppy vaccinations;
+ Dogs over 5 months of Age: Current on annual Bordetella and DHLPP, Current on Rabies (every 3 years)